FAQs

In its simplest form, freeze-drying is a three-step process. First, the drum of the freeze drier is frozen at a temperature of approximately -30 and -50 degrees Fahrenheit, then you turn on the tray warmers to warm the trays of treats and this differs via what treat your freeze drying up to 150 degrees Fahrenheit, then a vacuum is created within the freeze-drier to pull any water or moisture from the treat transforming it from gummy state to crunchy and airy state while intensifying the original flavors of the candy.

Freeze-dried candy has a longer shelf life compared to traditional candy due to the removal of moisture, which prevents spoilage. When stored in a cool, dry place in an airtight container, our freeze-dried candies can last up to 12 months or longer while maintaining their quality and taste.

Absolutely! We offer custom orders and bulk purchasing options for special events such as weddings, parties, or corporate gifts. Please contact us directly through our website or email us at neksubzerotreats@gmail.com to discuss your specific needs and we’ll be happy to help make your event extra special with our unique freeze-dried candies.

We currently only ship to the United States.

Once your order is placed, your credit card will be charged.

NEK Subzero Treats does not accept returns due to safety reasons. If you were sent the wrong product, we are happy to send you what we missed. We cannot guarantee that the delivery company will be careful not to throw around the boxes even though we put a fragile sticker on your treats. If you are completely unsatisfied, please email us at neksubzerotreats@gmail.com and we will do our best to make sure you are satisfied.